Get in Touch

Have questions about our email marketing plugin? Want to see a demo? We're here to help you succeed with your cross-border e-commerce business.

Send us a Message

Other Ways to Reach Us

Email Support

support@fluxyne.com

Get help with technical issues and account questions

Sales Inquiries

sales@fluxyne.com

Questions about pricing, features, and enterprise solutions

Partnership

partners@fluxyne.com

Interested in becoming a partner or integration

Business Hours

Monday - Friday:9:00 AM - 6:00 PM PST
Saturday:10:00 AM - 4:00 PM PST
Sunday:Closed

* Emergency support available 24/7 for Enterprise customers

Frequently Asked Questions

Quick answers to common questions about our email marketing plugin and services.

How quickly can I get started with Fluxyne?

You can install our plugin from the Shopify App Store and start creating campaigns within minutes. Our setup wizard guides you through the initial configuration.

Do you offer a free trial?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to get started.

Can I migrate from another email marketing platform?

Absolutely. We provide migration assistance and can help you import your existing contacts, templates, and campaign data.

What kind of support do you provide?

We offer email support for all plans, with priority support for Professional and Enterprise customers. Enterprise customers also get dedicated account management.

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